If a project you previously viewed has disappeared or become greyed out, don’t worry — it’s usually due to one of the following reasons:
📁 It’s archived
You might have accidentally archived the project.
To check:
Click your initials in the top-right corner
Go to Settings > Archived Projects
If it’s there, click the Restore icon to bring it back
📆 It’s over 12 months old
LeadManager Lite gives you access to projects updated within the last 365 days.
If a project hasn’t been updated by our research team in over a year, it will appear greyed out in your project tracker and won’t be clickable.
If that project is updated again in future, it will become live again — and if you’re tracking it, you’ll be notified by email.
🔄 The project stage changed
Lite only includes projects in the following stages:
Tender Called
Tender Closed
Main Contract Awarded
Construction
If the project moved back to an earlier stage like Concept or Design & Documentation, it will no longer be available in your Lite plan.
🔍 Your filters are hiding it
Sometimes search filters can accidentally exclude the project.
Try this:
Remove any saved filters or keywords
Set all filters to “Any”
Re-run your search
This can help resurface projects that may still be active but were hidden by tight filters.
A note on missing contractor info
Projects do not disappear just because a Tender Office or Main Contractor hasn't been added yet. However, they may not appear by default if your filters are only showing projects with those roles assigned.
Still can’t find it?
Reach out to our support team — we can help you figure out what’s changed and whether the project will reappear once updated.